American Airlines is apologizing to a South Carolina mother and her young son after they were booted from a flight because of their rare, genetic skin condition.
Jordan Flake said she was discriminated against and wrongfully kicked off a South Carolina-bound flight with her toddler son, Jackson, after an airline employee inquired about her “rash” shortly before takeoff.
After asking nearby passengers to move, the employee “quietly asked me about ‘my rash’ and if I had a letter from a doctor stating it was OK for me to fly,” Flake wrote on Facebook, where she documented the ordeal. “I explained to him that it was called ichthyosis and it was a genetic skin condition.”
The mother and son were returning home Thursday after visiting her military husband in Texas before his deployment, Flake wrote on the website “Love What Matters.”
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