Ker & Downey Africa North America DMC is joining forces with Grand Africa Safaris to form a new destination management company that the partners say will offer travel advisors a fresh look and superior services.
The decision to merge with Grand Africa Safaris and trade under the Grand Africa Safaris name was made to avoid ongoing brand confusion with U.S.-based tour operator Ker & Downey in Houston.
Marcelo Novais, the general manager for North America at Ker & Downey Africa DMC, will be taking on the role of business development manager at Grand Africa Safaris. He will be working alongside some well-known names in the industry including sales manager Emma Perrin and California-based travel consultant Danalee May.
“This is a major step for the company,” said Novais. “We have seen a lot of confusion around the Ker & Downey Africa brand, specifically in the North American market. Taking steps to eliminate this confusion will make it clearer for agents, allowing them to know exactly which company is providing their services.”
The merger will result in the team almost doubling in operations and sales, with offices on the ground in both Cape Town and Arusha, Tanzania. Consultants will be available around the clock in Africa as well as in the U.S.
Trading in the North American market, the new Grand Africa Safaris DMC operation will be elevating its offering to core destinations in both Southern and East Africa.
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