Couple fume at £15 fish and chips so ‘shameful’ even the waiter apologised
A couple has vowed they will never visit a popular seaside town again after they were charged £15 for a "shameful" portion of fish and chips.
Mike Turner, 57, and his wife Jane, 53, had just completed a six-mile walk in Salcombe, Devon, when they popped into Captain Morgan's cafe for lunch.
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They had initially wanted to get a sandwich each, but when they realised they were £8 each, they decided instead to get one portion of fish and chips to share between the two of them, as well as two cans of fizzy pop, for a total of £15.
However when the waiter brought their food over, he apologised for the size of fish they'd been served, and told the couple they were given "extra chips" to compensate. Still, the couple were shocked when they saw the "tiny piece of fish".
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Mike, from Burnham-on-Sea, Somerset, said: "It wasn't your normal chip shop, it was by a car park. We'd been walking six miles and were super hot, hungry and exhausted.
"We were going to grab a sandwich but it was £8 each and to me, that's [not acceptable] and I refused to pay it so we said we'd share fish and chips.
"About 10 mins later, the waiter came out and said he was sorry but the fish was a bit small but they'd put a few extra chips on the plate instead. We look down at the portion of fish and chips and we were shocked, especially for the price. It wasn't cheap. It was a tiny piece of fish. We put a tomato sauce sachet next to it and it was about that size.
"You look back and think you should take it back and say it's ridiculous but we were so tired and didn't have the energy. We just needed something to eat. We didn't want that confrontation, I can be a little opinionated, I would have said what I thought. Rather than extra chips, they should have given us two small pieces of fish and the chips weren't potato peeled, they were frozen."
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The couple had been celebrating their 32nd wedding anniversary at the time of their visit, but said the experience "tarnished" their holiday.
Mike explained: "It left a sour taste in our mouths because we'd had some lovely meals all weekend. It overshadowed it, we won't go to Salcombe again. It tarnished it. They charge whatever they like hoping that the majority of people will pay it."
After posting a review for Captain Morgan's on a local Facebook group, Mike was inundated with comments from people agreeing that the price was a "rip off", with one person saying it was "shameful". Others argued that it was "inevitable" that prices were sky-high due to the ongoing cost of living crisis.
However, Mike said he just wanted to warn others.
He added: "I posted it on a local Facebook group where people make recommendations. We felt people needed to know. Around 90% said it's terrible, a few said that's what you get in this day and age but it needs to be highlighted.
"I'm a big believer that petrol prices are too high and people are profiteering left right and centre. In the winter these businesses make their money out of people who walk."
Captain Morgan's was contacted for comment but did not respond.
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