Flight attendant harassed by passengers breaking mask policy – ‘it is disgusting’
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A TikTok video showing a flight attendant calling out rude passengers during a long delay has gone viral. The clip has prompted criticism of the passengers on social media.
The video showed an American Airlines flight attendant reacting after being yelled at and called a gorilla.
The incident happened amid a long delay, after a crew member had to tell a passenger to put his mask back on.
The flight had been diverted due to severe weather and passengers had to wait on the plane for several hours.
After the incident, the chief flight attendant addressed the passengers:
“I understand the delays are frustrating, this is not something we can control,” he said.
“But one of the things I will not tolerate is disrespect to any of my flight attendants.
“We will go back to the gate and you will get arrested if you disrespect any of my flight attendants on board.
“So when we tell you to put your mask on… you need to comply,” he continued.
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The video has now gained more than one million views on the platform.
The flight attendant said to passengers: “Just like you, we have not eaten also.
“The fact that we get insulted and mistreated by passengers over things that we cannot control. It is disgusting.”
Following COVID-19 regulations, face masks are now required onboard the plane and during the whole duration of the flight.
@brentunderwood
Flight attendants on @officialamericanairwaysare done with your b.s.! From our flight 6/7 LAX-NC. ##americanairlines ##facemask ##dumbcustomers
♬ original sound – Brent Underwood
Passengers can only remove the face covering when eating or drinking.
Airlines can offload passengers who refuse to wear a mask on board.
In follow up videos by the same user, a passenger called the flight attendant a “drama queen” for trying to enforce the mask policy.
TikTok users commented on the passenger refusing to wear a mask.
What do you think? Join the debate in the comments section here
“Hungry or not no one should be treated that way,” one user wrote.
Others were concerned with how the flight attendant was being treated by passengers.
“I’m with the flight attendant but I really hope the airline didn’t discipline him for this,” another TikTok user commented.
The passenger who posted the video commented: “I FULLY support the crew and praise the lead attendant for standing up for his staff and what’s right. Customer service is no cake walk under normal conditions, but for some reason the pandemic has made some customers think they can quadruple down on their self appointed entitlement!
“It’s my hope that this video is just the beginning of a ‘movement’ where we in customer service take a stand and demand to be treated with the respect we deserve,” he said.
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