Holidays: Travel expert discusses proposed ‘traffic light system’
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Flights have been off the table for many months but they are set to return from May 17. Many airlines have been forced to cancel their operations until this date. These are the latest updates from TUI, British Airways, easyJet, Jet2 and Ryanair.
TUI has cancelled all flights and holidays until May 16.
Holidays, including flight-only and accommodation-only bookings to Los Cabos, Mexico, and Kvarner Bay, Croatia, departing on or before October 31, are also cancelled.
The tour operator has stopped issuing credit notes and is instead offering cash refunds to all customers impacted by cancellations.
However, customers who were previously given a voucher have until the end of September 2021 to book their holiday.
In their latest update, issued last week, TUI said: “We’re aware of the media reports regarding international travel not being able to take place before July 2021.
“We would like to reassure customers that we still expect to understand more about international travel on the 12th April from the Prime Minister, with the 17th May as the earliest day for travel.
“We will continue to update customers when we know more information. We know our customers are looking forward to their holidays, so to offer continued flexibility and reassurance, we have extended our free changes policy to the end of June.
“Those due to travel between 17 May and the end of June can change their booking to a later date fee-free through Manage My Booking, or if you’ve booked in a TUI store by calling us on 0203 4512688.”
easyjet has continued to operate some flights throughout the pandemic, however, these are subject to change at short notice.
All easyJet holidays are axed until May 17.
Passengers who are impacted by cancellations will be contacted by the airline.
In its latest update, issued last week, easyJet said: “We are planning to operate as many flights as possible over the coming days.
“Due to a number of governments imposing travel entry bans on flights arriving from certain countries, or imposing travel bans on passengers who are non-residents or non-citizens of the respective countries, we appreciate the uncertainty this may be causing you and understand that you may need to change your travel plans.”
Options include switching to another easyJet flight for free, choosing a voucher for the full value of your ticket or requesting a refund.
Also last week, easyJet and easyJet holidays confirmed new routes and package holidays to European destinations across Spain, Portugal, and Greece from Birmingham Airport will launch from 29 June.
Customers can travel from the Midlands Hub to Majorca, Málaga and Alicante in Spain, Faro in Portugal, and Corfu in Greece.
Jet’s latest statement, issued a month ago said: “Following the release of the government’s roadmap, we’ve taken the decision to extend the suspension of all flights up to and including May 16, 2021.
“If you’ve been affected by these programme changes, we’ll be automatically cancelling your booking with a full refund.
“If you’re due to travel from May 17, 2021, onwards, we’ll provide an update closer to the time.
“We want our customers to be on holiday enjoying themselves and we’re looking forward to resuming our award-winning flights. In the meantime, we’d like to thank you for your patience and understanding.”
No fresh update has been provided as yet.
Ryanair has continued to fly throughout the coronavirus pandemic but flight itineraries remain subject to change and some flights have been axed.
Customers who are impacted by cancellations are entitled to a full refund from the airline, or the options to rebook their journey for a later date.
However, customers who have simply changed their mind about travelling or can no longer fly on their booked journey will not be entitled to a refund if the flight is still going ahead.
Instead, passengers are welcomed to make use of the airline’s extended “no flight change fee”.
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