Jack Whitehall: Travels with My Father Season 5 trailer
We use your sign-up to provide content in ways you’ve consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info
The couple had booked both flights to and from their honeymoon in Crete with TUI. The honeymoon wife has accused TUI of being “on a mission” when it came to the couple.
Michael Nelson was not allowed to board his flight home after making ‘inappropriate’ comments to a flight attendant.
He asked the crew member pushing a refreshments trolley on his flight to Crete if he could “look through your drawers”.
When he and his wife Laura arrived in Crete for their honeymoon, they were informed that he would not be allowed to board the flight home.
The couple paid £8000 for their honeymoon holiday in Greece and were accompanied by their children.
Laura had to fly home with her children but without her husband. She has accused TUI of being “on a mission”.
She said the trouble began when the drinks trolley was pushed down the plane alley for refreshments.
Her husband asked what the refreshments on offer were as she said there were no menus available.
Laura said: “She was serving someone else and Michael said “Can I have a look through your drawers, love?”
Laura said that the air steward laughed and seemed to realise the comment was a slip of the tongue.
She also said that another passenger found the remark “hilarious”. She then said that the manager asked her and her baby to move seats three hours into the flight.
The manager said this was due to there being no suitable oxygen supply for a baby in their current seats.
Laura said she was made to rush. She then said that there was an altercation over Michael’s mask as the TUI manager said he was not wearing it correctly.
Laura said that the manager “just seemed to be on a mission” in regard to the couple.
TUI said: “We have a zero tolerance approach to disruptive and aggressive behaviour onboard our flights, and can confirm that as a result of inappropriate comments to crew and refusing to do what was asked, Mr Nelson was denied boarding on his return flight.
“The safety and well-being of passengers and crew is always our highest priority.”
The airline said that although Mr Nelson was denied access to his return flight from Crete, he has not been banned from TUI travel for life.
TUI said: “Our terms and conditions state that we reserve the right to refuse to accept passengers if their behaviour is disruptive, affects other holidaymakers or is threatening or abusive towards our crew.”
The airline added that: “The family was asked to move seats to meet safety regulations on the location of oxygen masks.
“The crew report on this incident states Mrs Nelson was heard asking her husband to stop talking to the crew member in the manner he was.”
TUI requires all passengers to wear a face mask over their nose and mouth during all their flights.
Source: Read Full Article