Package holidays: TUI, British Airways, easyJet, Jet2 and Virgin Atlantic latest updates

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Package holidays were given a boost last month when the roadmap out of lockdown was finally announced. International travel is hopefully set to restart from May 17. This is what you need to know about TUI Holidays, British Airways Holidays, easyJet Holidays, Jet2 Holidays and Virgin Holidays.


TUI has cancelled all its package holidays until May 17.

Andrew Flintham, Managing Director TUI UK and Ireland, said in a statement: “In line with the UK Government’s latest lockdown announcement, all TUI holidays from England will not operate before May 17.

“We will be contacting impacted customers directly, in departure date order, to discuss their options, which will include amending to a later date with an incentive or cancelling and receiving a full refund.

“We know our customers are looking forward to their holidays, so to offer continued flexibility and reassurance, we have extended our free changes policy to the end of June.

“Those due to travel between May 17 and the end of June can change their booking to a later date fee-free.”

British Airways

BA has similarly axed all its holiday offerings until May 17.

“All affected customers will be contacted and offered a refund,” an airline spokeswoman told

The company said in a statement: “If we cannot fulfil a holiday, we’re committed to ensuring customers receive a full refund within 14 days.

“Customers who are unable to travel, or choose not to, can continue to change their holiday without a change fee, or request a voucher for future use.”


easyJet holidays has cancelled all package holidays until May 17 in line with current lockdown and travel restrictions.

“Following the news that international travel restrictions are set to be in place until at least 17 May, easyJet holidays has taken the decision to cancel all holidays up to and including 16 May 2021,” a spokesperson told

“All affected customers will be contacted with their options, which include a full refund or taking advantage of a £100 off a future holiday incentive if opting to rebook their holiday for a later date.”

easyJet has said it is aiming to provide refunds in “an average of 12 days”. ​


Jet2 Holidays have axed all package holidays until May 17 in line with Government rules.

The company said in a statement: “Following the release of the government’s roadmap, we’ve taken the decision to extend the suspension of all flights up to and including May 16, 2021.

“If you’ve been affected by these programme changes, we’ll be automatically cancelling your booking with a full refund.

“If you’re due to travel from May 17, 2021, onwards, we’ll provide an update closer to the time.

“We want our customers to be on holiday enjoying themselves and we’re looking forward to resuming our award-winning flights. In the meantime, we’d like to thank you for your patience and understanding.”

Virgin Holidays

Virgin has likewise cancelled all its holidays until May 17.

“The UK Government has confirmed that restrictions will remain for the near future, easing no earlier than May 17, 2021, which means that unfortunately, we’ll be cancelling all holidays up to and including May 16, 2021,” said Virgin Holidays in a statement.

Customers will be contacted in departure date order and informed of the options available.

“If you haven’t heard from us just yet, please don’t worry as we will be in touch. We’re grateful for all our customers’ patience as we contact everyone affected.

Holidaymakers should wait to be contacted and not get in touch with Virgin.

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