Travel expert explains how taxi drivers ‘often scam tourists’

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Getting a taxi overseas can be a stressful experience. Unsuspecting tourists could be tricked by a classic travel scam if they’re not careful.

Jack Mitchell, head of currency operations at FairFx, explained one of the most common tricks that’s “often” used to “scam tourists”.

He said: “TukTuk and taxi drivers often scam tourists by claiming their metre is broken, in turn quoting an inflated price for the journey.

“Others misinform passengers that their chosen destination, a hotel, temple or museum, is overbooked or closed, before taking them to a friend’s lodging or attraction. They then charge a higher fare, before taking a convoluted route, to further hike up the rate.”

As tourists are outside their comfort zone, it can be easy to trick them by saying an attraction is closed.

Some taxi drivers may also take tourists to a shop owned by a friend and try to get them to buy overpriced products.

Jack said: “While transport options vary greatly by destination, there are some universal rules to follow when exploring new places.

“Never hail a taxi from the street. Instead, consult a reputable source like the information desk at the airport, a tourist information centre, or your hotel’s concierge to call you a cab, or hire a licensed taxi through an official outpost.

“Know the general cost of the ride. Ask the hotel concierge or consult an online fare calculator and confirm that the metre works before getting into the vehicle.”

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An accommodation provider or the tourist information centre should be able to help tourists if they need to take a taxi.

If that’s not an option, tourists could try googling the average fare for their journey to make sure they’re not overcharged.

If the driver says the metre is broken, it’s probably a better idea to take a different taxi rather than risk paying over the odds.

Jack added: “Have the address and hours of operation of your destination written out in both English and the language spoken in your destination.

“If the driver attempts to take you elsewhere, firmly repeat your desired location or terminate the ride.”

The majority of tourist attractions will have a website where tourists can check the opening hours and general information.

Tourists could also ask their accommodation provider or at the tourist information centre. If a driver claims an attraction is closed, tourists should insist on continuing to their destination or terminate their journey.

Jack said: “Use Google Maps or City Mapper, if applicable, to ensure your driver is staying on course.

“To avoid taxis entirely, use a ride-hailing service such as Uber or Lyft. You can even activate the Follow My Ride (Uber) or Share My Ride (Lyft) tool, so your friends can track your whereabouts.”

A taxi app allows people to see the fare before they start their journey which can help to keep track of finances.

Tourists can also see where they’re going and may be able to tell if the driver is taking a longer route.

Public transport is a great option for tourists holidaying in a city and could be far cheaper than using taxis.

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