WOW Air has ceased operation – cancelling all flights with immediate effect

WOW Air has ceased operation, cancelling all flights with immediate effect, the company has stated this morning.

“WOW air has ceased operation. All WOW air flights have been cancelled,” it announced in a statement posted on its website.

Thousands of passengers are reported to have been left stranded as a result, with affected routes including a popular Dublin-Keflavík service.

The heavily indebted airline had been seeking a backer, but talks with potential investors including IcelandAir were ultimately unsuccessful.

Earlier this morning, its flight schedule was postponed as a last ditch effort to raise equity with a group of investors appeared to have been underway.

In its latest statement, the airline has advised passengers that have booked with it to “check available flights with other airlines”.

Passengers whose flights are cancelled are entitled to a refund or re-routing and certain care and assistance, under EU regulations.

  • What are my rights if my flights are cancelled?

“Some airlines may offer flights at a reduced rate – so-called rescue fares – in light of the circumstances. Information on those airlines will be published, when it becomes available,” WOW said in its statement.

“Passengers who may have bought travel protection, or those passengers whose credit card terms may include such protection, may be entitled to claim compensation and assistance due to delays or travel disruption,” the airline added.

However, such compensation is often limited – to between €250 and €600, depending on the route length and circumstances of cancellation.

“Passengers may also be entitled to compensation from WOW air, including in accordance with European regulations on Air Passenger Rights,” it says. “In case of a bankruptcy, claims should be filed to the administrator / liquidator.”

WOW air was founded in 2012 by Icelandic entrepreneur Skúli Mogensen, and sought to disrupt air travel with unbundled services and low-cost fares.

It began flying between Ireland and Iceland in June 2015, providing direct flights between the two countries for as little as €39.99 each way.

It rapidly expanded as a ‘disruptor’ thereafter – offering several, budget-friendly one-stop routes to North America via its hub in Keflavik, near Reyjavik.

For a brief period, the airline also operated from Cork Airport, but suspended the short-lived service due to low demand.

Aviation has proved a tough business in recent years, however, with Air Berlin, Primera, Germania, Monarch and Cobalt also collapsing.

Now, they are joined by the Icelandic carrier.

“End of Operation of WOW air,” the airline’s website states.

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