{"id":89914,"date":"2022-12-20T12:46:28","date_gmt":"2022-12-20T12:46:28","guid":{"rendered":"https:\/\/mytravelleader.com\/?p=89914"},"modified":"2022-12-20T12:46:28","modified_gmt":"2022-12-20T12:46:28","slug":"ba-passengers-could-get-up-to-520-after-flights-grounded-due-to-it-fault","status":"publish","type":"post","link":"https:\/\/mytravelleader.com\/travel\/ba-passengers-could-get-up-to-520-after-flights-grounded-due-to-it-fault\/","title":{"rendered":"BA passengers could get up to \u00a3520 after flights grounded due to IT fault"},"content":{"rendered":"
British Airways grounded a number of long-haul flights early on Tuesday morning following a computer fault.<\/p>\n
Passengers found themselves facing flight delays as an IT glitch meant planes could not access global flight plan systems. <\/p>\n
The disruption predominantly affected flights to London from North America, according to reports. <\/p>\n
READ MORE: Ryanair, Jet2, easyJet and more have strict rules about Christmas crackers on flights <\/b><\/p>\n
A statement from British Airways said: "We\u2019re experiencing delays to some of our flights due to a technical issue with our flight planning. We're sorry for the disruption to our customers' journey, we\u2019re urgently investigating this so that they can travel as soon as possible."<\/p>\n
<\/p>\n
Have you been affected by travel disruption? Email us at webtravel@reachplc.com<\/i> <\/b><\/p>\n
Passengers affected by the delays will likely be entitled to getting some money back. <\/p>\n
That's because under current rules, you can can claim up to \u00a3520 in compensation if the delay is the airline's fault – and an IT glitch would fall under this. <\/p>\n
However, the amount you could claim depends on a number of factors including the distance of your flight and how long you were delayed for: <\/p>\n
You can find out more on citizensadvice.org.uk.<\/p>\n
The British Airways delays are the latest issues in a string of travel chaos facing UK holidaymakers this festive period. <\/p>\n
There are a number of strikes affecting travel services such as railway industrial action and walk outs from Border Force workers. <\/p>\n
Eurostar announced it would be cancelling all of its Boxing Day trains due to UK train strikes – which do not include Eurostar staff – creating issues for its operations. <\/p>\n
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