Jet2 issues holiday travel warning for all UK customers

Simon Calder offers travel baggage advice

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Some top holiday destinations still require Britons to take PCR or lateral flow tests to travel. Jet2 said some scammers were taking advantage of this.

The airline has warned passengers that it doesn’t arrange PCR or Fit to Fly documents and urged passengers not to respond to requests about it.

In a tweet, Jet2 said: “Important reminder. Only contact us using the methods shown on the Contact Us pages on the Jet2 and Jet2holidays websites.

“Do not purchase any form of or Jet2holidays credit notes via social media as they are unlikely to be honoured.

“Always check company telephone numbers and documentation.

“Scammers may pretend to be a legitimate company. We do not call from 0203 numbers.

“You should only book Jet2 flights or Jet2 holidays directly with us or through one of our approved ABTA registered Trade Partners.

“We would never ask you to pay money directly into an individual’s private bank account.”

The holiday company will never ask customers to pay money into a private bank account.

Customers who are worried they are being scammed should contact the airline on its official contact number.

The contact number and online details for Jet2 are on its website and is the only way that customers should contact the airline.

During the pandemic, many scammers targeted holidaymakers as they waited for compensation over cancelled journeys.

Experts say that if a deal sounds too good to be true, unfortunately it probably is and tourists should be cautious.

Jet2 and Jet2holidays recently announced its Winter Schedule for the upcoming 2023/2024 holiday season.

There are six brand new winter sun routes for this year including new routes from Belfast International to Malaga and Faro.

The holiday company will also offer flights from Newcastle to Malta and three new routes from Bristol.

Passengers travelling from Bristol will be able to visit Malaga, Malta and Palma for winter sun.

Steve Heapy, CEO of and Jet2holidays said: “We are seeing strong demand from customers wanting to escape the long British winter by booking their Winter 23/24 holiday nice and early.

“In response to this demand, we are putting our winter sun programme on sale from all 10 of our UK bases.

“We are pleased to be offering a fantastic selection of Winter Sun destinations and with more customers than ever wanting to give themselves something to look forward to next year, we have no doubt that these hotspots will be extremely popular with both customers and independent travel agents.”

The airline will offer over 200 weekly flights to the Canaries, one of the UK’s top winter sun destinations.

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